92%of our customers rated their payroll experience great or excellent this month

Welcome to the PayCaptain Community Hub!

We're thrilled to have you here! This is your carefully curated space to get to know PayCaptain better and connect with fellow PayCaptain customers. Here you can find everything from onboarding questions, tech advice, useful resources and more. Let's get started...

First things first, who are you?

We're very transparent here at PayCaptain. You can browse any page that you like.
This is just to help you find your way to what you need quickly.

I'm a PayCaptain admin

For HR, payroll and finance admins. Get set up, find answers to your payroll questions, and discover new ways that PayCaptain can support you.

Employer admins

I'm an employee

For employees who get paid through PayCaptain. Discover all the FREE features that PayCaptain offers, and get involved in exciting campaigns and challenges.

Employees

PayCaptain team and customers at a company event

Get in touch

If you have a question, feedback or something to share, we want to hear from you.

For all things payroll, you can contact your payroll specialist at any time.

For anything technical, contact support.

Contact support

For anything relating to the community hub, or if you don't know where else to turn, contact us here.

PayCaptain on LinkedIn

A reminder of the PayCaptain values

Care deeply

We obsessively care about people – our team, our customers and every person paid through our platform.

Shape the future

We don't just follow the crowd – we move it forward. We challenge outdated processes, create what people actually need and set new standards through our tech and services.

Better off, because of us

We believe every person we impact should be left happier, safer and more in control of their financial wellbeing because we exist. We're proud of what we build, but never too proud to improve it.

Built on trust

Our reputation lives in what we deliver. We honour our promises, act with integrity and build trust one action at a time. We believe clarity is kindness and open, honest communication makes us all stronger.

Back to: who are you?

Leave us a review

★★★★★

“Rebecca L was fantastic throughout the whole process, keeping communication clear and the project on plan. Guillaume G was brilliant in building the integration and getting our data into PayCaptain.”

Luke, LADbible, Trustpilot

★★★★★

“This was amazing, and genuinely what a massive weight lifted from even just the first run.”

Kate, Trustpilot

★★★★★

“We’ve been using PayCaptain for several months now, and I can confidently say it has completely transformed the way we handle payroll.”

James Cann, Trustpilot

We're a certified B Corp

PayCaptain meets high standards of social and environmental performance, transparency and accountability.

See our B Corp profile